Complaint Review: Mothers Medicine CBD oil -
Mothers Medicine CBD oil I am a senior and I did not check out their Star studded references before I bought their products. These stars did NOT endorse their products and they make it just about impossible to get a refund.I had my CC company phone them and I finally got a refund.....after a lot of work.
This Email is for the record to warn others about the purchasing your CBD products.
You people continentally gave me wrong email addresses, over and over again, to avoid giving me a refund. I never made any progress by Emails to get a refund...only when I had my Credit Card company call with me on the line. Its awful the way you guys take advantage of seniors like myself.
The reasons I wanted a refund are below in my returned Email to you of May 3, 2021 below.
You people are definitely set up NOT to process a refund request. I thought I finally got your correct email address after I phoned back a second time to get another email address. That email too has bounced....It was the third email provided by you. The whole world should know how you people market a B.S. product with no valid endorsements...only denials.
I am going to take this to the internet now.
Well your incomplete confirmation below says the product was recently shipped April 2. I doubt this was even shipped April 2 -as the order never got here until Friday April 30....and the product was shipped within Canada from Downsview Ontario. It is now Monday May 3 and I am writing to you.
Your email below did not include the 3 bottles of Your MothersMedicine CBD oils as well
I bought these CBD products because you represented that it was endorsed by Ree Drummond and other TV celebrity stars.....which now I find out is an absolute lie. Lee Drummonds Facebook she says she has never endorsed this MOTHERSMEDICINE CBD product.
I called your phone number on the product label and told of my concerns and your representative said you were not prepared to provide me with a refund because it was beyond the 30 days limit. You made sure I did not even get the product within 30 days ! You also were also NOT prepared to provide me with the name of your President, so I could write directly to him.
I would like a refund, as you people are just filled with deceit. The total purchase was for more than you indicated in your Email below.....much more. I purchased CBD Oil $237, CBD Cream $99....totaling $336 USD on March 29 .....on card ending 8536.
Proof you people have set this up as a scam:
A) You have mis-represented the TV stars who endorse the product.....on Lee Drummonds Facebook she says she has never endorsed this product. I suspect that is the same with Tom Hanks, etc.
B) If you would refuse me a refund as soon as I received this product - on the basis that it is over the 30 day window from purchase. I did not even get the product till after the 30 days, Clearly this was engineered by you.
C) Plus, I know that you are deceitful as you erased all negative comments from the internet...so that we could only find the truth on Lee Drummond’s Facebook. You could not erase comments of Facebook. You run a pretty sophisticated scam operation erasing any potential negative consumer comments...never mind TV stars from the internet. But you could not get into Facebook to erase.
D) your absolute refusal to provide me with any valid Email address to request a refund...even after phoning your displayed phone number on your product.
E) And finally, I know because you are this dishonest, I know your product is also a scam because you don’t want to offer a refund because I could not even try the product for a little period of time....never mind a sustained period of time.... then for sure your product is a scam.
Whoever set this whole scheme up is fairly sophisticated considering all these dynamics.
I believe every credit card company should know this and your account with every one of these Credit Card companies should be cancelled......that will stop you. You run a pretty sophisticated deceitful operation.
In the end, I had my Credit Card company phone your office and was finally put through to someone in authority....who once she heard who was calling and the dynamics in play......you guys FINALLY issued a total refund. I received that refund Email confirmation from your company however, I could send this email to that Email address because it came from a one way email (firstname.lastname@example.org)
You are indeed set up NOT to give refunds and make it just about impossible to get one.
This report was posted on Ripoff Report on 05/20/2021 10:54 AM and is a permanent record located here: https://www.ripoffreport.com/report/mothers-medicine-cbd-oil/i-senior-did-check-cc-1508215. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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