Complaint Review: MotleyfoolUSA.com -
MotleyfoolUSA.com A hold has been put on my account for the $326.66 annual premium which I had cancelled.
I inquired why the charge had been made and got this response:
Thanks for contacting The Motley Fool USA!
If you are looking to subscribe but have not yet, there is no need to reply as our team
will be assisting you shortly.
Upon review, we're unable to locate any Motley Fool USA memberships
associated with firstname.lastname@example.org.
If you have purchased from The Motley Fool USA (aka 'TMF' or 'fool.com') using
a different email address, please provide the address used for signing up. Our system cannot account for email aliases (aka googlemail vs. gmail, or me vs. iCloud), so please provide any alternate email addresses for us to locate your account.
If you have signed up for one of our international divisions’ services, please contact the appropriate department below:
• The Motley Fool Australia (aka 'TMFAU' or 'fool.com.au')
Please email: MemberSupportAU@fool.com.au
• The Motley Fool Canada (aka 'TMFCA' or 'fool.ca')
Please email: email@example.com
• The Motley Fool Deutschland (aka 'TMFDE' or 'fool.de')
Please email: firstname.lastname@example.org
• The Motley Fool UK (aka 'TMFUK' or 'fool.co.uk')
Please email: CustomerServices@Fool.co.uk
To clarify, each are distinct and separate companies, and must be accessed or contacted separately
via their respective website(s) or email address(es) provided above. If you have been charged, the originating currency of the charge should help determine its source.
I have asked them to find the glitch that makes this charge show up on my account.
Bank of America says they can do nothing about removing the charge while it is pending, which may take up to 7 days.
I am retired with only Social Security and a couple of small pensions to live on. This situation needs to be corrected.
This report was posted on Ripoff Report on 02/19/2021 01:34 PM and is a permanent record located here: https://www.ripoffreport.com/report/motleyfoolusadotcom/hold-account-annual-premium-i-1505287. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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