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Report: #1506650

Complaint Review: MrBikeShop - Huntington Park California

  • Submitted:
  • Updated:
  • Reported By: Johnnie — Winston Salem North Carolina United States
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  • MrBikeShop 2207 E. Florence Ave. Huntington Park, California United States

MrBikeShop MrBike Sent me a Defective Bike and Never Shipped my Second Bike Huntington Park California

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I recently made two purchases from MrBikeShop.com.  My 1st purchase was a White Golden Velo 7 Urban Commuter Bike on March 22nd 2021.  My first day trying to ride the bike was 4-2-21.  After several attempts to go down my drive way the stem or headset of the bike would veer to the left while the front wheel would continue straight.  After several attempts also to tighten the bike headset it would not tighten. 

I made the phone call to MrBike and spoke with someone about my concern with the bike.  I also addressed the concern of the second bike that I ordered which never arrived.  I ordered the Golden Velo 7 Urban Commuter Bike on March 23rd in red for my daughter.  I told the guy on the phone we had been tracking the bike it has not been shipped.  It has had in a pending status for the last nine days. 

I have been charged over $550 with one bike I cannot ride because the handle bar stem and the other bike was never shipped.  I would like a full refund, I do not trust this company after reading many other complaints and reviews of customers with similar problems.

This report was posted on Ripoff Report on 04/02/2021 12:22 PM and is a permanent record located here: https://www.ripoffreport.com/report/mrbikeshop/huntington-park-california-1506650. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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