Complaint Review: Ms. Gomez/ Fifth Third Bank Chicago - Chicago Illinois
- Ms. Gomez/ Fifth Third Bank Chicago 1625 W. 18th Place Chicago, Illinois United States
- Phone: 312-421-5500
- Category: Banking
Ms. Gomez/ Fifth Third Bank Chicago Ms. Gomez Denied me the right to complete a banking transaction for the last 2 months (racial profiling/racial discrimination/) Chicago Illinois
*Author of original report: We, nobody, anybody,etc.
*General Comment: Getting better with each post
*Author of original report: A trick with tunnel vision...lol
*Consumer Comment: Not a Bank Issue
*Author of original report: Fifth Third Idiot
*Author of original report: Asinine and a educated fool.
*Consumer Comment: Wrong
*General Comment: Entitled, Triggered Loon
I have been a Fifth Third customer for over 20 years. Paying monthly fees as an account holder. The pandemic has caused many discomforts to us all; however, the customer service and authority should have a little more compassion. Speaking specifically of Manager Ms. Gomez. Last month I was denied the right to withdraw money from my debit card Netspend/SSI. I was told by one of the employees that the machine was down. Ms. Gomez thereafter came to the phone and confirmed the employees statement.
Today I was told by Ms. Gomez that I would have to make an appointment. First of all, other Fifth Third branches have 1625 W. 18th St. Chicago Illinois 60608 as the bank to do business via drive thru/window. Ms. Gomez ask me what kinda card did I have. This entails discrimination. It should not matter what kinda card I have. Either you do the transaction or you don't . This is in violation of the ADA. Americans with disability act. This is also racial discrimination and racial profiling. Ms. Gomez felt adamant about her position and confident in what she was saying.
This is also a predominant Hispanic area. I will also request a reimbursement for the last to months for denied services. I will also complain via other sites and the corporate in this matter. finally, I told Ms. Gomez my intent. Giving her plenty opportunity to make it right. This is something she felt confident and content in doing. So lets see how it works for you Ms. Gomez.Thank you for reading. Have a great day.
This report was posted on Ripoff Report on 05/27/2020 05:54 AM and is a permanent record located here: https://www.ripoffreport.com/report/ms-gomez-fifth-third-bank/illinois-denied-right-ing-1495677. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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