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Report: #1507290

Complaint Review: MSPurity -

  • Submitted:
  • Updated:
  • Reported By: jason — Rockville md United States
  • Author Confirmed What's this?
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  • MSPurity United States

MSPurity Shipped wrong case, refuse refund

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Shipped out a iPhone case to me that does not fit. Got this as a presnent for a friend.  Website states:

https://www.mspurity.com/apps/help-center

"SATISFACTION GUARANTEED

If for any reason, you decide you are not satisfied, you can easily and quickly contact our helpful customer support at info@mspurity.com. We offer a hassle-free return or exchange policy."

I write to their support and they tell me because I used their discount code (from a pop up), that item is now considered a sale item. And they would not offer refund. When applying the discount code, this is not stated anywhere.

The company totally ripped me off sending me a phone case that costs $42.36, that can't even be used on my phone. 





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This report was posted on Ripoff Report on 04/21/2021 04:23 PM and is a permanent record located here: https://www.ripoffreport.com/report/mspurity/shipped-wrong-case-refuse-1507290. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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