Ripoff Report Needs Your Help!
Report: #1491852

Complaint Review: Musicians Friend/Asurion - Westake Village Califfornia

  • Submitted:
  • Updated:
  • Reported By: Steve — Cincinnati United States
  • Author Not Confirmed What's this?
  • Why?
  • Musicians Friend/Asurion P.O. Box 7479 Westake Village, Califfornia United States

Musicians Friend/Asurion Asurion is the service company that handles all of the claims for Musicians Friend We purchased two Harbinger inline speakers in October 2018 and a guarantee for two years.Westake Village Califfornia

*Author of original report: Settlement

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Repairs supposedly were done but they never received our report about the problem. One time they told us to send in the base units which I did with a detailed description of the problem. Then they said they needed the towers. While waiting for them to send shipping labels they returned the speakers.

Then they agreed to just  refund the money and told me to dispose of the speakers. Then they said we only bought coverage for one speaker even though we purchased what they told us to purchase.

Then they said they sent the check but it never came. I told them and they claimed they sent out a replacement.

Now they are refusing to honor their agreement even after I sent a copy of the email from them stating they would refund me one speaker and then I could dispose of it.

Every time I call them they lie. They claim they never sent the email even though I have provided them a copy. Asurion is nothing but a scam. Do not buy from Musicians Friend and above all, do not purchase their service contract.

This report was posted on Ripoff Report on 02/18/2020 09:17 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals


#1 Author of original report


AUTHOR: Steve - (United States)

POSTED: Friday, June 05, 2020

Asurion finally sent a check for one speaker. Had to hound them pretty much every day but finally got my money back on one.

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

Segment Now