Report: #1478297

Complaint Review: National Association of Preferred Providers - Houston TX

  • Submitted:
  • Updated:
  • Reported By: John — CA United States
  • Author Confirmed What's this?
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  • National Association of Preferred Providers 11111 Richmond Ave. Ste. 200 Houston, TX United States

National Association of Preferred Providers AWIS awisplatform.com Plusnetwork, Discount Medical Plan, Discover Care, FCL Dental, Outlook, MDlive, Galaxy Health Network, Sold their coverage as an insurance plan. Houston TX

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We were told via phone that this is an insurance coverage policy for dental, vision, prescriptions and medical. The price of @ $800 for 2 middle aged couple sounded too good to be true. Once we got the cards in the mail they said "This is a discount program. Program is not insurance" When we called them they said we would get other cards in the mail which would be our real insurance coverage cards. They said these were our temporary cards that offered a discount before our policy actually started. Our policy was suppose to start April 17. but when we called they said it really doesn't start until May 1st and to wait for new cards. 

The cards never came. When I took our orginal cards to the pharmacy to refill our medications, CVS said these were not recongized and nor was there any discount. 

We called AWIS who sold us the policy. They said they would refund us which seems to be there canned response to others whom had reported the scam. We had to cancel our credit cards immediately and faxed AWIS a written letter for cancellation. I don't expect to ever see a refund and it seems the credit card dispute may not be an option. 

This report was posted on Ripoff Report on 05/06/2019 09:47 AM and is a permanent record located here: https://www.ripoffreport.com/report/national-association/houston-tx-awis-plusnetwork-1478297. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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