Complaint Review: National Covers - Carlsbad CA
National Covers Would not stand behind their warrantly Carlsbad CA
Run from this company. Terrible return policy and don't stand by their products. I only purchase because they had a 5 year warranty for the product. I spent $550 for what I thought was the best cover on the market based on what I was spending. At 2 years it started to tear.
They want to prorate a new one and want me to send them $350 for a new one. I would be in $900 for the cover in two years. That is $450 a year!!! Better off buying the cheap one for $100 and putting a new one on every year. Their customer service is an absolute nightmare and I can't get anyone to discuss the terrible customer service I continue to experience. Anyone at this company that reads this is welcome to contact me.
This report was posted on Ripoff Report on 06/02/2021 03:58 PM and is a permanent record located here: https://www.ripoffreport.com/report/national-covers/carlsbad-ca-stand-behind-1508630. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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