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Report: #1518126

Complaint Review: NATURITAS - Massanes Girona

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  • Reported By: Dave — Elk Grove United States
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  • NATURITAS Pollancre Street, 10 Massanes, Girona Spain

NATURITAS sold me defective products and would not replace or refund Massanes Girona

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I purchased three bottles of their Sesderma C-Vit Cream Gel for my wife. She used one bottle and threw it in the garbage.  A few days later, she went to use the next one and it would not pump out the cream. She tried the next bottle, same thing. I thought I would look at the bottle and I discovered when I opened it, there was no pump tube in the bottles!  I would have taken the tube from the used one, but the garbage had been picked up.

I contacted NATURITAS vial their "Contact Form" and told them what happened. They said that I could send them back to them in Spain, but if they deturmined it was past their 14 day return, they would do nothing!!

I explained that we could not have known for some time that the items were defecrive since she wouldnlt have used them all within the 14 days. They could have cared less and would not reply to my follow up emails.

HORRIBLE customer service and will not stand by their product! I highly recommend that you not buy from these people, seems like a "buyer beware" company that only wants the money without the ethics!!

This report was posted on Ripoff Report on 05/04/2022 03:27 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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