NAWAS International Travel, INC Have not refuned ANY money of a cancelled trip due to COVID-19! Claremont California

NAWAS has never refunded ANY money for a trip to Oberammergau, Germany that was cancelled in mid-March 2020 due to COVID-19!  It is now June 3, 2020.  The trip cost $4809.00 per person.  We paid a total of $9658.00 for 2 people.  NAWAS is also claiming that they have a right to withhold $1000 per person out of the $4809 (25%!). 

They claim that we cancelled the trip because the company claims that we still could have traveled if we chose, or that we could have chosen to travel with them in summer 2022.  They also claim that they cannot refund any money until they get their own money back.  Apparently they are doing this to MANY other customers.  I am willing to help with a class-action suit if needed.  This is unethical robbery.