Complaint Review: Neptune Society, Plantation Florida - Plantation Florida
- Neptune Society, Plantation Florida Plantation, Florida United States
- Phone:
- Web: https://www.neptunesociety.com/
- Category: Funeral Services
Neptune Society, Plantation Florida Neptune Society - Still Problematic and Likley a RIP OFF Plantation Florida
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After reading other consumer complaints about the Neptune Society I need to add mine as a warning to consumers. I would NOT recommend using this service for myself or a loved on. I fully belive it is an overpriced scam which tricks older people into pre-payment and sells services they do not deliver.
My mother died in a hospital under hopsice care on February 21st and STILL has not been cremated. Her "pre paid" arrangments have been paid in full for many years. Communication with the local "funeral" director has been scant and questions have gone unanswered. I was forced to hold a memorial service without her remains.
When we asked to view her we were charged $325 to see her in a SHODDY crematorium in an industrial part. We had to wait in the parking lot while they dressed her and then saw her through a partition. The way we have been treated and taken advantage of during the worst time of our lives is appalling but has gone unanswered even after I asked to speak to a high level leader of the Neptune Group.
They are quick to take the money and slow to provide answers or services. I plan to share my experience on social media AND ask for a media investigation into the Neptune Society practices. Just a general internet search shows I am not the only one with issues and it seems Neptune Society issues have been going on unanswered and uncorrected for years.
Its unethical to take advantage of older people at the end of their lives and then re-victimize their families. For my family and others who have had problem I feel more needs to be done.
This report was posted on Ripoff Report on 03/11/2020 08:25 AM and is a permanent record located here: https://www.ripoffreport.com/report/neptune-society-plantation/problematic-likley-rip-1492815. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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