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Report: #1506754

Complaint Review: New York Pass - New York City New York

  • Submitted:
  • Updated:
  • Reported By: Deb — huntington beach CA United States
  • New York Pass New York City, New York United States

New York Pass New York City Pass Leisure Pass Group, 25 Soho Square, London, W1D 3QR I bought passes for New York City for April 2020 . With the covid shut down we were unable to use the passes. They won't do a refund. New York City New York

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In January of 2020 I purchased $751 dollars of their city passes for bus transportation and passes into 4 exhibits in New York for a scheduled trip in April of 2020.  I reserved early as our trip was planned for Easter Week.  This trip was with me and my Grandsons.  

Covid hit in March and all of our plans were cancelled.  When I notified City Pass that I wanted a refund they said I was just past the 90 day policy they have.  I explained that I would never rebook the trip as with the unrest in NYC I would not take responsibility for my Grandkids in that City.

I really feel they ripped me off by refusing to refund my money and they won't let me sell the passes and transfer them to someone else.  So I am out of  $751.00.

This report was posted on Ripoff Report on 04/06/2021 11:01 AM and is a permanent record located here: https://www.ripoffreport.com/report/new-york-pass/city-leisure-group-soho-wd-qr-1506754. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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