Complaint Review: New York Safety Council - Malone
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- Author Confirmed
- New York Safety Council 218 W. Main St. Malone , United States
- Phone: (518) 483-7492
- Web: new york safety council. com
- Category: Driving instruction
New York Safety Council Locked out of access to course after successfully completing 2/3 of course. "800" support tel. # is NOT staffed. Malone
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After successfully completing 2/3rds of their "on-line course" was "locked out" of the remainder of the course. They do not return any messages sent to them, and their "800" support tel. # appears to be un-staffed. They immediately place you on hold, and then leave you there "on-hold". The first call was placed on hold for a period of more than 35 minutes, and then disconnected! The next day, tried calling their "800" number and was placed on hold for over 50 minutes, before being disconnected.
Obviously they are not providing any support for their course. They give you a limited time to complete the course, and then prevent you from doing so in a timely manner. Then they want to charge for the same fees to complete the course a second time.
This report was posted on Ripoff Report on 07/08/2020 11:56 PM and is a permanent record located here: https://www.ripoffreport.com/report/new-york-safety-council/malone-locked-access-course-1497378. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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