Newark Toyota World Ben Cloud Tried to scam me into buying the can before it was allowed to be sold. It hadn’t even gone through their shop first and had major issues Newark DE

avoid at all costs. ben cloud and mark chance at price toyota were absolutely horrendous. they showed me a jeep before it was even maintained by their service center. when i had a third-party mechanic inspect it, the report showed major issues — and ben was willing to sell me that car without mentioning any of it. i’m so glad i checked.

he made it seem like fixing the issues was a favor to me and claimed they couldn’t lower the price because of those repairs. instead, they tried to scam me by adding extras i never asked for, saying they “were already on the car” and i had to pay for them so they wouldn’t “lose money.” they even jacked up the price and tried to frame it as a deal by “honoring” the old sticker amount.

communication was slow (hours between responses) and they refused to work with me. i’m a trusting person, but they took advantage of that — so i walked away.

ben even put another salesperson’s name on my paperwork instead of his own — likely to dodge accountability if I reported him.

always get a third-party inspection if you’re buying used, and honestly, save yourself the trouble and avoid price toyota entirely.