Nexar Purposely drew out the troubleshooting of my issue to invalidate warranty. Internet

The original Nexar One dash cam was purchased 11/2023 and issues began 3/2024. After much troubleshooting, it worked on 4/8/24 and then it failed again on 4/28/24. So they finally sent me a replacement in June 2024 after a LOT of persistent emails from me. I haven't been able to create clips from the camera since October 2024 as was needed for an insurance claim so I had to record the video with my screen record and send it to the insurance rep that way. It almost tanked my claim because it wasn't an original recording/clip. I had to buy a cheap dash cam in the meantime because this one doesn't work. Fast forward to 3/2025 and I'm still having issues with the camera. So they gave me a free subscription for 3 months and promised it will work after that timeframe without needing a paid subscription. If it needs the subscription to be active in order to work (even though it's supposed to be functional without said subscription) then that's false advertising! I also feel that they drew out the troubleshooting so as to invalidate the warranty and keep from having to replace, fully refund, or exchange the dash camera.