Report: #1496245

Complaint Review: NFA BURGER OWNER: BILLY KRAMER - dunwoody georgia

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  • Reported By: girl2020 — ATLANTA georgia United States
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  • NFA BURGER OWNER: BILLY KRAMER 5465 Chamblee Dunwoody Rd dunwoody, georgia United States


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I went to this place on yesterday after finding them online, and my experience wasn't great. First off, this place is located inside of a gas station so when you walk in you will have no idea where to stand in line. When I first walked in,  I walked towards the burger side of the gas station. The owner said with a attitude for me to stop, and stand where the line was at. Well they had just opened, and this was my first time here. I had no idea where to go, and I saw where they had the blue tape to stand 6 feet apart. They didn't have a (specific line) for the nfa line nor the cashier line. So you had to ask people who where standing all around the store where was the line for the cashier, and the line wasn't organized so customers could know where to stand. For some reason the owner, and his employees kept frowning, and looking at me crazy. I smiled, and spoke which NONE OF THEM SMILED NOR SPOKE BACK. No welcome to nfa or NOTHING. Just harsh looks like they didn't want you to be there, and nasty attitudes! The sweet young lady lindsey who was taking the orders was very professional, spoke to me, and was so nice. BUT.............. The owner, and his workers from behind the counter had very nasty attitudes.

When it was my turn to order, I ordered a double burger, tater tots, and a hot dog. I then noticed after making my order, and proceeding to buy some items in the gas station. That other customers who where (caucasians)  who where walking in the WRONG WAY coming to the nfa burger side, and not social distancing NOTHING WAS SAID TO THEM. I'm african american, and I was the only african american in the store. I felt like the owner kept staring at me, frowning at me, and and a issue with me patronizing his business was due to me being african american. He don't come off professional, friendly, and act like he don't even want to interact with certain customers. I watched as several (caucasians) walked in NOT (6 feet apart), with (no mask) as myself just doing as they please, and not a word was said to them where to stand etc. I walked outside to my car, and lindsey brought me my food. She was the highlight of my experience, because she was awesome! I tried the food, and I didn't like it. The burger was ok, and the only thing I liked was the sauce. The tater tots where regular tater tots, and there was nothing special about them. The hot dog taste like a regular hot dog that, I could've bought from anywhere else. I would never in life patronize this business again, and after spending over $18.00 for a (burger, tater tots, and a hot dog) you would think the customer service from the owner/employees would be STELLAR! NEVER AGAIN!

This report was posted on Ripoff Report on 06/11/2020 04:38 AM and is a permanent record located here: https://www.ripoffreport.com/report/nfa-burger-owner-billy-kramer/dunwoody-georgia-horrible-1496245. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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