Complaint Review: Nikolai Valenti - Plano Texas
- Nikolai Valenti 1400 Preston Rd. Plano, Texas United States
- Phone: 844-558-2657
- Web: Nikolaivalenti.com
- Category: On Line clothes, jewelry, bath bombs, travel, dining and much more, Jewelry
Nikolai Valenti Sent a piece of jewlery I agreed to pay $1.00 for and two pieces I did not agree to receive and charged me 49.98 because I didn't send them back within two weeks. Plano Texas
While on the internet I received a pop-up showing a pendant for $1.00. I took advantage of the offer on 12/09/2020. I used my PayPal account to pay the 1.00+.46. I received the pendant plus two other pendants of different colors. I thought they must be very cheap if they could afford to send three pendants.
On 1/15/2021 I checked my email and found one from PayPal stating there was a charge of $49.987 from Nikolai Valenti. When I called them I was told I had agreed to receive the other two pendants and, would send them back within two weeks if I decided not to keep them. Should I keep them I would pay $24.99 each. I do not recall any such agreement and I cannot prove it, nor can the company prove I did agree. I ask them to refund the $49.98 but, of course, they refused. All they would do is cancel my account.
I remember a time when something was received that was not ordered it was yours to keep without having to pay for it. The BBB has 205 complaints against this company, What can I do to get my money back?
This report was posted on Ripoff Report on 01/15/2021 01:14 PM and is a permanent record located here: https://www.ripoffreport.com/report/nikolai-valenti/plano-texas-sent-piece-i-pay-1503937. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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