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Report: #1477541

Complaint Review: The Ninth Company - Chino, CA,

  • Submitted:
  • Updated:
  • Reported By: Michelle — Littleton CO United States
  • Author Confirmed What's this?
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  • The Ninth Company 13725 Pipeline Ave. Chino, , CA, United States

The Ninth Company the 9th Company; the 9thCo; TheNinthCo (with a small subscript of TM) I have tried to contact these folks about returning a $30 watchband, but they do not respond. Chino, CA,

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I purchased a watchband as a gift from TheNinthCo., their website is very nicely designed and they had a nice product selection.  After the watchband arrived, I realized it wouldn't work for the watch I was purchasing.  I atttempted to contact them using their support email address, but no one ever responds.

  I have sent about 4 emails to them, no response.  They don't list a phone number nor an address.  The address I've indicated was on the mailing envelope in which the watchband arrived.  They have only many favorable review on their website.  But, when I attempted to give them a review for their poor customer service, I see there is no actual place to review them on their website. 

I don't know how they have garnered all the favorable review they display unless they posted these reviews themselves.  Any way, others should beware.  It seems that if you buy it, you own it, with no recourse or opportunity to return it. 

I suppose if you have a problem with a watchband, you won't get any resolution from them either.  I haven't even taken the watchband I bought out of the packaging, as it won't fit the watch I bought.  I wouldn't mind paying a shipping / restocking fee to return it, but I can't even do that!

This report was posted on Ripoff Report on 04/22/2019 03:25 PM and is a permanent record located here: https://www.ripoffreport.com/report/ninth-company/chino-ca-th-thco-small-tm-i-y-1477541. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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