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Report: #1511109

Complaint Review: NISI USA - Carrollton TX

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  • Reported By: JW — Carrollton TX United States
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  • NISI USA 1345 Valwood Pkwy Suit 311 Carrollton , TX United States

NISI USA Damaged Samsung family hub refrigerator Carrollton TX

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Called Samsung due to the fact the tablet on the refrigerator stopped working. They sent NISI USA out to replace the tablet. The technician damaged our refrigerator door while doing this replacement. I called Samsung and they sent the same technician out to replace the door. He also damaged this door while installing. Called Samsung again and they told me that I needed to contact a supervisor to let them know the issue.

I’ve left numerous messages for a supervisor to call me no return calls and have stayed on hold 3-4 times calling in and they never answer the phone and hang up on me before I’m able to speak to anyone. Samsung needs to be made aware of the incompetence of this company. They should be shut down. Im not the first or the last person who has or will be screwed over by this company. Scam alert NISI USA

This report was posted on Ripoff Report on 08/18/2021 10:42 AM and is a permanent record located here: https://www.ripoffreport.com/report/nisi-usa/carrollton-tx-damaged-samsung-1511109. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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