Complaint Review: NTTA North Texas Tollway Authority - Texas Dallas
NTTA North Texas Tollway Authority massive fraud exposed, charges 4000%+ APR on a made-up fines resulting from NTTA's own unlawful double-dipping... Texas Dallas
NTTA massive fraud exposed, charges 4000%+ APR on a made-up fines resulting from NTTA's own unlawful double-dipping...
Today (Feb 13th 2021) I received for the very first time in the postal mail a letter from NTTA, upon opening up the letter it appears to be a "2nd Notice of Nonpayment" in the amount of $38.48 due. The letter threatens additional increased late fees, a vehicle registration block, a ban from NTTA toll usage, a fine of $500 and a Class C misdemeanor in the form of a vehicle ban violation citation and vehicle impoundment and an additional Class C misdemeanor under failure to pay toll citation with an additional fine of $250.
This is the very first time I ever received any such letter from NTTA and I had previously received no notice about any nonpayment. I have had a valid tolltag with NTTA for years and always have funds on the account in good standing. I always have had the tolltag stick on my car's window and its always automatically billed me and deducted from my account with no issues whatsoever... So it makes no logical sense whatsoever for NTTA to suggest that I "owe" them money when in fact they have been deducting from my account all this time! I have always paid my monthly toll bill online and on time and never had any issues with them.
So I read the letter in more detail wanting to find out more specifics on the nature of this false accusation of nonpayment. Apparently it only gives a billing cycle range from 12/08/2020 to 02/07/2021 and nothing in the entire "notice" indicates nor provides to me the exact date/time stamp of the allegation of offense of nonpayment nor which tollgate I'm alleged to have traveled without paying. Since my tolltag sticker was always on my car and I've always had an account with them in good standing, it doesn't even make sense that I could be in nonpayment for any toll usage in the very first place!
Upon closer inspections, it appears NTTA's fake allegation is that all this originated under Invoice Number 1172760351 for Unpaid Toll Transaction that was in the amount of $3.48 USD. Then they tacked on an additional "First Notice Late Fees" of $10.00 which brought my alleged total owed up to $13.48 even though I never even received a first notice in the mail. Then I see a "Second Notice Late Fees" of an additional $25.00 tacked onto the above, for a grand total now of $38.48 due on the original $3.48 when I never received the first notice in the mail and when there is no reason why they wouldn't have billed me the original $3.48 to my account since I've always paid my account on time and had always maintained the tolltag sticker on my car!
In short, this shouldn't even have ever been an issue in the first place, it still puzzles me how I was originally alleged to have owed $3.48 when I have an online account with them and they should have just deducted from that account or billed me online monthly as normally it has always done! Even if I somehow did end up owing $3.48, I never received any first notice in the mail, and by the time NTTA actually sent me a notice, they tacked on $35 of "Late Fees" for something I should never have been charged in the first place, for a first notice that I never received, and for something that allegedly took place late last year to early this year, less than a 3 month quarter, so the math works out that NTTA is charging me up to 4000.00% percent APR on late fees for something I don't even owe them in the first place!
To make matters worse, there is no appeal process on the entire notice anywhere, not even in fine print. The only option on that page is to pay the fine or else face even more stiff penalties for additional "late fees" and face the prosecution of multiple misdemeanors with combined fines up to $750.00, vehicle registration block, a ban from NTTA toll usage, and other unreasonable forms of punishment all due to a glitch in NTTA's own system something they are themselves entirely at fault for...
This is nothing but bona fide indentured servitude, what ever happened to innocent until proven guilty? Whatever happened to a means to call someone to get this sorted out over the phone or an appeals process? Even back when red light cameras were still legal in our county whenever someone got a notice of red light violation they at least were provided with clear instructions with option to contest or appeal the citation. NTTA offers nothing of the sort, automatically assumes the alleged nonpayer is guilty and immediately threatens criminal charges and thousands of dollars of additional fines all for something that was alleged to be originally just $3 bucks and even though they never mailed me the first notice as they claimed they had done.
The last time I checked in the State of Texas the Constitution states that there can be no imprisonment due to debt. NTTA doesn't even specify a date timestamp nor location of the alleged offense, so it could have happened anywhere at any time or it could have never happened at all and NTTA might have made it up for all we know. An accused in any criminal charge has the right to face his accuser and has the right to know specifically what he is being alleged of having offended. NTTA provides the alleged nonpayer none of the aforementioned things which he is entitled to based on his rights and the law, and furthermore NTTA provides no means of appeal nor any method in which the accused can challenge or contest the NTTA's fines and allegations of Nonpayments etc...
As we know, recently the tragic events in Fort Worth of the DFW Metroplex where up to 135 vehicles crashed in an avoidable accident was due to NTTA's cheapskate and criminally negligent actions of grotesque misconduct in refusing to apply the de-icing/salting treatment of its own tollroads... narrow tollroads with no shoulders on either side, that due to NTTA's inactions directly resulted in the death of nine individuals and the hospitalization of upwards of 50 innocent victims and the countless families and lives destroyed by this avoidable fiasco. NTTA has blood on its hands all in the name of saving a buck on salt due to corporate avarice and ruthless profit seeking; yet it has the balls to turn around and start framing its loyal users for unreasonable late fees that they didn't owe, for notices that they never received, on an original payment that was never supposed to be billed in this manner since it was already deducted from the customer's NTTA online account in the first place, which essentially amounts to unlawful double-dipping on the part of NTTA. Then they have the nerve to charge upwards of over 4000.00% APR for what was alleged to be an original fine of $3.48 whilst threatening multiple criminal charges, thousands of dollars of additional late fees, vehicle registration block, a ban from NTTA toll usage, and other unreasonable forms of punishment all on the very first mail notice, all while providing no recourse in the form of an appeal process for cases like this when its obviously the fault of NTTA for the overcharge and the double-dipping in the very first place.
NTTA is the mother of all criminal scams and when they are not busy getting red blood on their hands by killing innocent drivers and passengers on their criminally dangerous roads due to cheaping out on building shoulders and on salting icy road conditions, they are busy defrauding customers and extorting them with threat of criminal punishment, 4000% APR on so-called "late fees", and fraudulent double-dipping and overcharges resulting from their own system mistakes be it inadvertent or intentionally malicious.
This report was posted on Ripoff Report on 02/13/2021 05:35 PM and is a permanent record located here: https://www.ripoffreport.com/report/ntta-north-texas-tollway/dallas-massive-fraud-exposed-1505049. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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