Complaint Review: Oak & Hearth - CA
Oak & Hearth Subscription scam CA
*Consumer Comment: You can...
In October 2020 I purchased an item & was signed up for a monthly $12.84 recurring fee without my knowledge. I just went to their website and simulated a purchase and no where is it obvious I'm signing up for the Oak+ membership upon purchase. Only if you actually click on the tiny 'terms and conditions' and read down to section 5 do they say you're signing up for this. This is their legal loop hole to complaints saying people knew and agreed to this.
If you aren't clearly and obviously advertising your membership and the fact you're auto-signing people up, then it's sneaky business. I also never received a membership email - spam or otherwise. I don't delete any emails, so it's not there. Nor did I receive emails extolling their membership's benefits and 'please come use it and buy from us' emails which tells me they didn't want to alert me to the fee bc i would have canceled it. I got exactly 3 emails regarding tracking of purchased item. They've taken $153 from me. BEWARE!!!!
This report was posted on Ripoff Report on 10/07/2021 07:03 PM and is a permanent record located here: https://www.ripoffreport.com/report/oak-hearth/ca-subscription-scam-1512592. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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