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Report: #1536765

Complaint Review: Omni Pools and Patios - Benbrook Texas

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  • Reported By: B — United States
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  • Omni Pools and Patios 8905 Benbrookk Blvd., Ste-D Benbrook, Texas United States

Omni Pools and Patios incomplete pool. contractor was paid in full and stopped work on the pool after final payment. Benbrook Texas

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Only July 7, 2024 we signed a contract with Omni Pools and Patios LLC(Ray Lozano) aka Kalcon Projects, LLC.  The agreement was to pay him in installments as the pool was being built.  After the final payment was made the work stopped.  What's remaning as incomplete includes the theft of all pool equipment (to include pump, heater/heat pump, booster pump, pool cleaner, filters, air blower, transformer, underwater nicheless LED lights (4 ea), electrical wiring etc.) and installation of all items listed.  We have priced out the cost to complete the job through other pool contractors and the cost range between $26,000 (low end) to $28,000 (higher end).

We would like to have the finishing work to be completed by other pool vendors that we can trust.  We have no faith in Ray Lozano to do anything more for us.  We wouldn't hire him to build a dog house at this point.  He is rude, unethical, unprofessional, nonresponsive and when he does finally respond it's with some baseless rambling and pointing the finger back at the victim as if we've done something wrong.

We have canceled checks all paid ($100K+).  Mr. Lozano promised to complete the pool in more more than 4 months.  The job started, again in July 2024.  He is now nonresponsive telling us we had no rights to visit his storefront, however he is usually nonresponsive to calls or text messages.  His wife (Linda Lozano) is also a part of the scheme with another pool company in her name as well.

We are aware of several other families in the exact same predicament as we are.  One of his subcontractors sent him demand letter for work performed but he has not paid his subs either.  

Any help that you all can provide would be greatly appreciated.

This report was posted on Ripoff Report on 04/09/2025 02:15 PM and is a permanent record located here: https://www.ripoffreport.com/report/omni-pools-patios-llc-ray/benbrook-texas-kalcon-pool-1536765. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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