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Report: #1532393

Complaint Review: OM-WIRELESS -

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  • Reported By: Jim — United States
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  • OM-WIRELESS United States


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BEWARE of OM-WIRELESS the store sells cell phones on Ebay. Most their phones: Iphones and Samsung, listed as brand new phones but in reality they are second hand used phones, some even are defective phones. Ebay customers from Ebay community forum call OM-WIRELESS owners the career con men. I order a brand new Samsung note 20 Ultra phone from this store but the phone I receive is not a brand new phone, it's a garbage phone, the phone 108MP camera is defective. A phone technician let me know the camera on my phone is not original, it was swapped or switched. When I try to return this phone, seller says 30 day return window is already passed, they don't accept the return. I had a long argument with them on the 12 month warranty that they promised me when I order this phone. At the end they say they will charge me 20% for restocking fee. That's what they did to you when you want to return a phone to them. Their 12 month warranty is a  lie. I try to get help from Ebay but no way eBay can let me get to them. OM-WIRELESS also goes by the other names OM ELECTRONICS and O&M-ELECTRONICS Before you order any brand new phones on OM-WIRELESS, check and read all the complaints posted on BBB, Trustpilot and other social media regarding the brand new phones sold on these stores OM ELECTRONICS or O&M-ELECTRONICS. Buyers accused these stores run a deceptive business. The phones they sold are not brand new, they are pre-owned , refurbished, defectives and according the some buyers the phones are fake. Also another reason OM-WIRELESS last so long on Ebay because the collaboration of Ebay and Paypal.  

This report was posted on Ripoff Report on 05/03/2024 08:31 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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