Complaint Review: OPP Loans - Chicago Illinois
OPP Loans Opportunity Financial, LLC FinWise Bank, Utah They had me email them numerous documentation, signed loan contracts (7) times, actually approved loan, then reneged on approval Chicago Illinois
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I applied for a $1000 personal oan, at a rate of 159% interest, to be repaid over the course of one year, through automatic deductions from my checking account. They requested several documents, including bank statements, picture id, social security card, initially. "OLIVIA" my rep and she walked me through the process.
On Friday night,June 7that around 9pm, she called me to tell me that my loan was approved and the funds would be in my bank on Monday, June 10th, cloase of business. At 1:46 pm, Saturday, June 8th, she called me to tell me that underwriting had made a mistake (this after I had signed the loan contract), telling me the underwriter had overlooked the credit freeze that I had placed on a "CLARITY CREDIT REPORTING AGENCY", file a year earlier (unbeknownst to me), and that I would have to lift the freeze.
The next five days were pure hell dealing wqith OppLoans and Clarity, alternately, until finally, after numerous faxes and phone calls to both entities, the 'freeze' was removed. That occured onm Thursday June 13th. OppLoans had caused me to sign contracts (4) additonal times as I spoke with 4 different reps, as, apparently, Olivia was no loner in the pictur. Thos additional reps were, Kevin(customer service), JENNIFER, SAMANTHA AND JESSE. each one emailed me loan contracts and had me sign each one electronically. Each time I called them back, a new rep had taken over.
Finally, today, June 14th, early a.m., I was told by Jenniefr that my paperwork was all in order and that I would get a call back within a couple of hours, with approval (again), and date the funds would be placed in my bank.
When I did not get the call as promised, I called at 5:30pm, eastern standard time, and lo and behold, Olivia takes my call. I was about to upload my bank statement (once again) and needed assistance on the effort. Olivia put me on hold, and when she came back to the phone, she began a series of apologies for what she was about to tell me...and that was, as best I can possibly put it, that because it took over a week to achieve documentation at this point, the approval was withdrawn and I would have to reapply after waiting an additional 30 days!!
Stay away from this company!!!!
This report was posted on Ripoff Report on 06/14/2019 05:27 PM and is a permanent record located here: https://www.ripoffreport.com/report/opp-loans/chicago-illinois-ortunity-llc-1480426. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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