Complaint Review: Ovago - california or Texas
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- Author Confirmed
- Ovago california or Texas United States
- Phone: 1 888-457-4490
- Web: Ovago.com
- Category: Flight ticket, Refund
Ovago Ovago will not assist me! california or Texas
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Hi,
It has been the most annoying and disrespectful situation I have ever encountered. They are liars and it’s a scam. I booked an international flight, but it was canceled due to Covid because Canada was on lock down. They talked me into paying 100.09 extra to keep my airline credit. I have been trying to use my credit following all their guidelines. And they keep ignoring me telling me they will get back to me in 24 hours.
They even say I can only fly a discounted flight which by the way their website does not say which flight is discounted and when I call, they cannot help me find a discounted flight so how am I supposed to find it... I picked a flight myself and the exchange team say they are waiting for an airline approval but never call me back or email.
They are rude, and I can’t ever hear them properly on the phone. I want my money back!!!!!! A supervisor was supposed to contact me well they never did. I want a refund right now. I don’t have the time to keep calling and keep trying to use this credit that I have try to use MULTIPLE TIMES.
This report was posted on Ripoff Report on 11/08/2021 06:58 AM and is a permanent record located here: https://www.ripoffreport.com/report/ovago/california-texas-assist-1513474. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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