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Ripoff Report | The Paper Purge Review - Coleyville, Texas
Report: #1501566

Complaint Review: The Paper Purge - Coleyville Texas

  • Submitted:
  • Updated:
  • Reported By: Ms. Brown — Dallas Texas United States
  • Author Not Confirmed What's this?
  • Why?
  • The Paper Purge 5609 REATTA PLACE Coleyville, Texas United States

The Paper Purge Mell Mena Brittian-Smith, Troy Steven Smith, Coleyville Paper shredding, colleyvillepapershredding.com Very unprofessional and low class. Coleyville Texas

*REBUTTAL Individual responds: False Allegation by a Disgruntled FSA Employee

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The owner is extremely unprofessional and lacking in class. She is condescending, has a false sense of superiority, overtalks customers when they have concerns in an effort to get her point across and "be right" when the customer is right. She is mean spirited and dishonest. The company is owned by a married Couple: Troy Smith and Mell Brittian-Smith who is a Senior Advisor for Federal Student Aid and works for the Office of the Ombudsman. They operate out of their home. There are other companies that are not managed by dishonest people. This always having to get the last word attitude will be the downfall of this company. They need to realize that you can't talk down to the people who pay your bills. 

This report was posted on Ripoff Report on 11/03/2020 09:54 AM and is a permanent record located here: https://www.ripoffreport.com/report/paper-purge/coleyville-texas-mell-mena-1501566. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 REBUTTAL Individual responds

False Allegation by a Disgruntled FSA Employee

AUTHOR: - (United States)

POSTED: Sunday, December 05, 2021

Unfortunately, the author of this malicious comment and several other comments written about other FSA colleagues and FSA customers were initiated by a disgruntled Federal Student Aid employee.  She is within my reporting structure that works out of our Chicago Regional office.  I truly wish her well and will continue to support her professional growth and development.   


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