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Report: #1528285

Complaint Review: Peak Kia of Chapel Hills Colorado Springs - Colorado Springs Colorado

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  • Reported By: Sonia — Colorado Springs Colorado United States
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  • Peak Kia of Chapel Hills Colorado Springs 1560 Auto Mall Loop Colorado Springs , Colorado United States

Peak Kia of Chapel Hills Colorado Springs Sold me an overpriced Lemon! Colorado Springs Colorado

*Consumer Comment: Did YOU Read ANYof what YOU signed???

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Terrible! Absolute rip off merchants! Sold me a ford explorer for almost 26k with their power train warranty! Car engine blew up after 5 days!! They eventually "replaced” the engine which took weeks of excuses and being given the run around and I’ve had nothing but issues ever since. Electrical ghosts (which is what the ford dealer called it because it all worked when tested), Battery randomly not connecting and leaving me stranded on multiple occasions for no reason, speedometer dropping to zero and car chocking at 70 on the highway again and again and so much more. Not to mention the last oil change they kept me waiting two hours and when I said I had to go to pick up my child they said it was ready but apparently forgot to put any oil back in it so I had to stop at the nearest garage and buy some so my car didn’t seize!! I tried to return it because the GM PERSONALLY PROMISED ME IF I KEPT HAVING ISSUES AFTER THE REPLACEMENT HE WOULD TRADE IT OUT - BUT WHEN I WENT BACK HE HAD CONVENIENTLY LEFT AND NO LONGER WORKED THETE!! Of course, no one would do a thing about it! Michelle promised she would look after me, she’s the service manager, so I go back and talk to her and ask them to keep their word on a swap out and she sympathized with me still having all these issues. She introduced me to the sales GM who offered me a pathetic 10k -so a reduction of 16k in 18 months!! I then went back to Michelle and said since they are going to rip me off on a trade can she at least fix it under the power train warranty they sold me! She promptly told me to take it to ford because they don’t have the tools to fix fords! READ THEIR GOOGLE REVIEWS APPARENTLY THEY TREAT WOMEN AND MILITARY LIKE CRAP SPECIFICALLY! But they will sell you a complete FORD lemon even though they have no tools to fix them! they give you non stop lies! If you can’t fix fords why are you selling them!? Total fob off! I would highly recommend you avoid buying her or having a service here ESPECIALLY IF YOU’RE A WOMAN!

This report was posted on Ripoff Report on 08/21/2023 04:13 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Did YOU Read ANYof what YOU signed???

AUTHOR: Irv. - (United States)

POSTED: Tuesday, August 22, 2023

If this thing was overpriced, as you described it, why did YOU AGREE to buy it? Secondly, did YOU even bother to READ what YOU were signing??? Why did YOU go along with a $700 FAKE PAPERWORK FEE??? It DOES NOT COST $700 to do a sale and transfer! They LIED to you with this FAKE FEE and because that should have shown you they DO NOT practice HONESTY and INTEGRITY, all bets are OFF! You simply cannot trust them thanks to their inclusion of a FAKE FEE. It is absolutely no surprise you've had the problems with them which could have been avoided by you walking our as soon as you saw the FAKE FEE.

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