Complaint Review: Pete's Auto Sales and Service - Tucson AZ
- Pete's Auto Sales and Service 21 W 44th Street Tucson, AZ United States
- Phone: 5206232071
- Web: https://www.petesautosalesandservic...
- Category: Auto Mechanics
Pete's Auto Sales and Service - caught them in multiple lies, owner was aggressive, tried to hold my car and force payment for a "diagnosis" that was never done. Tucson AZ
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
I truly, honestly..... have never had a worse or more unethical experience with a mechanics shop in my life (and I'm in my 40s). I'm leaving this review, not for any kind of revenge, but hopefully that other people will see it and choose any other shop to use but this one. Throughout the needlessly dishonest and frustrating ordeal, I was told three different things by three different people; Marcos, Enrique, and the owner Ray. I found Ray to be aggressive and surprisingly unprofessional/dishonest. They tried to charge me for a "diagnosis" they never even did, with Enrique claiming I needed "a new starter" for over $600 BEFORE they even do the diagnosis. BEFORE. At that point I said, "Ok. Stop right here. This is not what I agreed to with Marcos, and I do not want to continue this process. I would like to pick up my car now." Ray quickly told me over the phone that they did do the diagnosis (after rambling for minutes about how customers try to "rip him off" and a bunch of other confusing nonsense). Eventually he said, "Well, you're not getting your car back unless you pay the $155". His exact words! He even then began texting me!! He texted me aggressive messages. I documented everything during this ordeal, and I plan on reporting Ray and his shop. The ONLY REASON I eventually was able to leave with my car, without being robbed of $155, is because I came into the shop recording them. After Enrique almost forced me to pay the money (because they WOULD NOT give me my car back) he eventually realized that I had never even signed any paperwork for them to even look at my car in the first place (that's how disorganized they are). I recorded his whole dishonest conversation. So, once they realized that, they finally gave me my car....and Enrique said, "oh I hope you'll trust us again sometime." NOPE. Never again. Ray's unethical, dishonest, and aggressive behavior will absolutely catch up to him and this shop.
This report was posted on Ripoff Report on 06/23/2025 06:39 PM and is a permanent record located here: https://www.ripoffreport.com/report/petes-auto-sales-service/tucson-az-three-different-1537802. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:




Advertisers above have met our
strict standards for business conduct.