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Report: #1520098

Complaint Review: Play Alberta - Calgary Alberta

  • Submitted:
  • Updated:
  • Reported By: Jim — Calgary Alberta Canada
  • Author Confirmed What's this?
  • Why?
  • Play Alberta Calgary , Alberta Canada

Play Alberta They tricked me to play their bonus game with free credit. However, they are going to charge from your real deposit first before they charge from the promotion credit. Calgary Alberta

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I always have deposit on my playalberta account for lottery purchase. Play Alberta keep sending me promotion offer. One day, I received an offer. "If I make deposit again, I can get Bonus credit $20 to play casino." I did that. Get the credit. When I play casino game, I won a lot, so I kept playing.

However, I don't know they charged my deposit first. At end of day, I have non money left on my account, but I have bunch of bonus credit which I can never cash out. I talked to 3 of their customer service agents. They could care less. That's their trick.

They gave you lots of promotion offers. Make you feel like you are playing the game for free. If you have deposit on their account, pls be careful. 

This report was posted on Ripoff Report on 07/28/2022 03:31 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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