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Report: #1512639

Complaint Review: Priceline.com -

  • Submitted:
  • Updated:
  • Reported By: Linda — east liverpool OH United States
  • Author Confirmed What's this?
  • Why?
  • Priceline.com United States

Priceline.com Made reservation for 10-17-2021 for cranberry PA they took my money then sent email with totally different location for washington Pa. I called ASAP I was told that they pick 3 hotels and decide on which one to book??

*Author of original report: I understand

*Consumer Comment: Maybe You Can Enlighten Me?

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When I called to complain all I got was sorry you will have to cancel that reservation and reschedule for where I wanted to be which is Cranberry PA. They keep the money and if the hotel feels like it they might refund full price of half. I dont understand how they can book a room where ever they want then make the consumer to be the idiot. L just wanted to transfer the reservation where I had originally book? 

This report was posted on Ripoff Report on 10/09/2021 09:13 AM and is a permanent record located here: https://www.ripoffreport.com/report/pricelinedotcom/made-reservation-cranberry-pa-1512639. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#2 Author of original report

I understand

AUTHOR: Linda - (United States)

POSTED: Sunday, October 10, 2021

It was my granddaughter who booked it and I was up set I had just fought with booking.com which took 3 months to receive my refund. I explained to her got to Cranberry pa and find a hotel and do not ever use this 3rd party bookings. It only took me one time not to use any of them again.

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#1 Consumer Comment

Maybe You Can Enlighten Me?

AUTHOR: Irv - (United States)

POSTED: Saturday, October 09, 2021

 I don’t understand what possesses you people to use these STUPID third party reservation places to do something YOU can do YOURSELF! All you need to do is search for a hotel and CALL THEM! That’s the way it always was done until these third party slime balls came along! They look for ANY excuse to not refund your money, AS YOU HAVE SEEN! They cater to the inexperienced traveler! Don’t EVER use any of them again!

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