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Report: #1523391

Complaint Review: Prime laser - Houston Texas

  • Submitted:
  • Updated:
  • Reported By: Ashley — Houston United States
  • Author Not Confirmed What's this?
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  • Prime laser 4840 Sweetwater blvd Houston , Texas United States

Prime laser Unethical laser company underpays staff and rips off customers Houston Texas

*Author of original report: Unethical work place

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company underpays staff by not paying the employees there proper amount of tips and promised commission on packages they sell . We are forced and pressured to upsell every customer even when they just purchased a $900 laser hair removal package . Customers are mislead and promised "lifetime warranty" on all packages .  After buying the first package the customer is pressured into buying maintenance packages at a lower price than the first one that's what they call there lifetime warranty . We as employees are told prices to give for packages and to let the customer know that this is a special deal of the day and prices will go up ,it's always the same price  (just a sale tactic to get the customer to buy right now ) . The machines are old and outdated from 2004 to be exact , constantly overheat and have issues . Shortage on sheets at all locations and have to reuse dirty used sheets at times . Also refunds don't happen , customers have complained about not getting refunded when they no longer can use there package 

This report was posted on Ripoff Report on 12/20/2022 08:59 PM and is a permanent record located here: https://www.ripoffreport.com/report/prime-laser/houston-texas-unethical-staff-1523391. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report

Unethical work place

AUTHOR: Anonymous - (United States)

POSTED: Wednesday, December 21, 2022

 company underpays staff by not paying the employees there proper amount of tips and promised commission on packages they sell . We are forced and pressured to upsell every customer even when they just purchased a $900 laser hair removal package . Customers are mislead and promised "lifetime warranty" on all packages . After buying the first package the customer is pressured into buying maintenance packages at a lower price than the first one that's what they call there lifetime warranty . We as employees are told prices to give for packages and to let the customer know that this is a special deal of the day and prices will go up ,it's always the same price (just a sale tactic to get the customer to buy right now ) . The machines are old and outdated from 2004 to be exact , constantly overheat and have issues . Shortage on sheets at all locations and have to reuse dirty used sheets at times . Also refunds don't happen , customers have complained about not getting refunded when they no longer can use there package

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