Complaint Review: Pristine Nutraceuticals - Fort Lauderdale Florida
Pristine Nutraceuticals, LLC DigestaQure.com This Company Lied When They Told Us We Needed To Use ALL the Product Before We Could Retun It!!! Fort Lauderdale, Florida
*Author of original report: Ever Known A Con Man Who Was Guilty?
*UPDATE Employee: Customer failed to read and/or comprehend.
I purchased DigestaCure online at DigestaQure.com. I have IBS and the person at DigestaQure.com assured me it would be GONE after I took the product. The problem was after taking the product for a couple of days it made me sick to my stomach. I quickly decided it wasn't for me.
My wife called the company at DigestaQure.com and was told by a person by the name of Sandra that I could not get a refund until ALL the product was taken. My wife was lectured by this person named Sandra as to how Sandra is supposedly on the product and if I take ALL the product for the FULL duration ALL would be well. My wife was having none of it and Sandra HUNG THE PHONE UP on her!!!
At the top of their website www.Digestaqure.com they have under Healing Assurance Guarantee their so-called guanatee. They outline how they recommend you ask for a refund depending on what illness you have. They want you to take their product anywhere from 90 to 120 days and THEN and ONLY THEN should you ask for a refund! I'm sure they figure the elderly will soon forget about it and NO REFUND will be then given back. Wear them out approach. Nice company! Read it, I GUARANTEE you'll read the most insidious refund guarantee you've ever read!!!
Never mind the product made me SICK to my stomach, their website promises a FULL 100% refund! After making threats of legal action a person by the name of Terry emailed me and told me I have to CALL the company back to get a refund and give them back my creditcard as they don't keep creditcard numbers ON-HAND. What-A-Run-Around-Scam!I did so and was put on HOLD for a very long period of time. I hung up and emailed the company with my creditcard information. I'm still waiting for a reply. That didn't come as of today.
The company has VERY POOR customer service in my opinion and are liars. My wife and I know this first hand. BEWARE!!!
Eau Claire - Wisconsin
This report was posted on Ripoff Report on 01/10/2011 08:24 PM and is a permanent record located here: https://www.ripoffreport.com/report/pristine-nutraceuticals-review/fort-lauderdale-florida-llc-681147. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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