X  |  CLOSE
Report: #1491266

Complaint Review: Privaterecords.net -

  • Submitted:
  • Updated:
  • Reported By: Jan smith — Broussard LA United States
  • Privaterecords.net United States

Privaterecords.net Failed to answer the phone so I could cancel my service during business hours

*Author of original report: Update

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I signed up for a trial of 2 days with the potential to use for my business.  After researching a few names that I knew were registered felony criminals and their records coming back clean, I decided to cancel.  I called that same afternoon and there was no answer.  I did miss a call back after returning to meetings for the remainder of the day. 





The only option they give is to call and I see why....they don't answer their phone until AFTER your trial period is up.  I spoke to someone on the 3rd and they cancelled.  Later I noticed the charge on my account and immediately called in to speak to someone.  Of course, their customer service is lacking as they barely speak enough English and they refuse to even consider the fact that I finally reached someone a day late and issue a refund.  I will be contacting my bank to issue a dispute.  

STAY AWAY FROM THEIR SERVICE

 

 

This report was posted on Ripoff Report on 02/04/2020 01:47 PM and is a permanent record located here: https://www.ripoffreport.com/report/privaterecordsdotnet/failed-answer-phone-i-cancel-1491266. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
1Author
0Consumer
0Employee/Owner

#1 Author of original report

Update

AUTHOR: Jan - (United States)

POSTED: Wednesday, February 05, 2020

I received an email saying they have credited me the fee I paid.  

Respond to this report!
What's this?

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now