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Report: #1527356

Complaint Review: Public Storage 3106 Old Spanish Trail - Houston Texas

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  • Reported By: Angel bluebreezy 888# — Texas Houston United States
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  • Public Storage 3106 Old Spanish Trail 3106 Old Spanish Trail Houston , Texas United States

Public Storage 3106 Old Spanish Trail Public Storage Houston, TX Self Storage 3106 Old Spanish Trail Refund 75 includes replacement my Lock to the storage. Shut down the infestation locations and fired bad employees. Houston Texas

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This is a complaint against Public Storage has rats infestation and negligence has sanitation issues, rats all in my belongings inside the unit was disgusting, dead mice, smelled badly including on the elevator. This property manage by disgruntled staff  Ivy is property manager who is mishandling the payment and the corporate office at the  location. Block of 3106 Old Spanish Trail Houston Texas also a dangerous employee that works the front desk that has mental health issue or bipolar is has attempted to attacks me several times. When asking questions about the property , billings inflation, wrongful removal my lock. Ivey has failure to identify herself as she has type of skin or std disease try to attacks others on the property. Mice infestation is considered health risk and blood all over my things inside the storage. A heavy rodents infestation they had the nerve rack my account up with all kinds of fees.

When check was returned and but it was cancelled and rescinded back the original payment. Ivy the employee was screaming, cursing, run around the encounter three to five times to take illegal photos as her manager and other staff very unprofessional, ghetto fabulous,. Misleading information try to auction my things know the 250 was returned to the Public Storage bank account. Afterwards they had took nearly 60 days to reduce the balance going back and forth. 

Corporate office has continued to allow such reckless and unprofessional service failure to provide the employee full name take photos when I was no longer on the property without my permission. I will seeking legal ground to take legal action against Kathy's the property supervisor . Kathy has allowed the horrible behavior of her employees to hang up the phone leave message without identity herself. However has full access to my credit card and check, personal information but keep hiding and the employee real name is considered illegal and deceptibe business practices..

Fake for months the money not onther account PNC bank receipt and letters was sent out confirmation. Nasty property do not move your things at any Public Storage all run ghetto fabulous need go out of business permanently. Health Inspectior need to s**t down this place and Ivy should been fired but there desperately need her under pay staff and poor customer service. I'm still  awaiting to have my remaining balance credit they are thiefs out steal money and failure to replace money's for my lock owe me $75 for everything afterwards other credit had apply still try to auction my stuff greedy insensitive to running a professional business.



This report was posted on Ripoff Report on 07/04/2023 10:18 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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