Pure Vanity Spa Overcharged $350+ in Late Fees + Damaging Products – Avoid Monthly Membership Chandler AZ

I was charged over $350 in “late cancellation” fees despite always following their policy and attending rescheduled appointments. Examples:

• 6/25/24 – $50 late fee, rescheduled to 6/28/24, attended.

• Duplicate $25 tip charge.

• 9/9/24 – $50 fee, rescheduled to 9/13/24, attended.

• 11/20/24 – $50 fee, attended 12/3/24.

• 12/24/24 – $50 fee, attended 12/26/24.

• 5/2/25 – $50 fee, attended 5/3/25.

• 7/30/25 – $50 fee, rescheduled to 8/2/25, attended—also charged another $50 on 8/2/25 while there.

Their products didn’t work and caused skin damage that lasted weeks.
The monthly membership is a trap—it locks you into payments even when they fail to deliver or overcharge you.

This is a pattern, not a one-time mistake.