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Report: #1499176

Complaint Review: R G Truck Service - Gallup NM

  • Submitted:
  • Updated:
  • Reported By: Marcos — Las Vegas NV United States
  • Author Not Confirmed What's this?
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  • R G Truck Service 410 Bortot Dr, Gallup, NM Gallup, NM United States

R G Truck Service R G Truck service inc Over charged us for radiator repair Gallup NM

*Consumer Comment: Question

Show customers why they should trust your business over your competitors...

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Scam Alert 

As a motor carrier we are used to seeing maintenance bills but our experience at RG Trucking services was far beyond anything we expected. We went in needing a core replacement for a radiator on a 2014 Freightliner Cascadia. Upon checking in to the shop we had the part needing to be change. We had called around and got a few estimates from dealerships and all indicated the job would be about 8 hours of labor which is industry standard for the repair we needed along with the coolant which would be 11 gallons @ 34.00 per gallon when they are 15.00 each at the truck stops.

We went ahead with the repair at RG Trucking services and were shocked with the labor amount when we received our bill. They had charged us for 19 hours of labor which is more than double the industry standard for that repair. Furthermore, the only payment type they accept is EFS which can not be disputed after the fact. This is to alert all fellow carriers of the deceptive and fraudulent billing practices of this shop. They prey on carriers that trust them with there equipment once they have you in their bay get ready to be taken to the cleaners. I would strongly suggest not doing business with this company at all.





This report was posted on Ripoff Report on 08/26/2020 11:27 AM and is a permanent record located here: https://www.ripoffreport.com/report/r-g-truck-service/allup-nm-tuck-sevice-ove-fo-1499176. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Question

AUTHOR: coast - (United States)

POSTED: Wednesday, August 26, 2020

What was the amount of the estimate you agreed to prior to the repair?

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