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Report: #1525189

Complaint Review: Renewal by Andersen of Central Texas - San Antonio Texas

  • Submitted:
  • Updated:
  • Reported By: Wilma A Evans — San Antonio Texas United States
  • Author Confirmed What's this?
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  • Renewal by Andersen of Central Texas 6231 E Stassney Ln Bldg 13 Ste 100 San Antonio, Texas United States

Renewal by Andersen of Central Texas Legal Name: Central Texas Windows and Doors LLC Refused to give me a refund on the $8,815.00 deposit when I cancelled within a week of signing the contract. They told me it was three days...crooks San Antonio Texas

*Consumer Comment: How Many Days Are In A Week???

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I am not sure if this is a good idea since I am posting it so late, but I did not know there was a website like this.

My home is 1777 sq ft.  I have updated many things and I needed new windows. I called these folks and told them I thought it over and I could not afford this since I was told by my dentist I needed a great deal of work.

The total amount for nine small windows was $26,448 and I gave them $8,815.00 with a balance due of $17,633.00 upon completion.

I was 82 at the time the contract was signed. 

I wrote a letter to Mr Jay R Lund. He was Chairman and CEOof Andersen at that time.  No compassion at all.

I did receive a little over $2,000.  They still owe me $6,000.00.  I read bad reviews on the internet about Renewal by Andersen and this was another reason for me to cancel.

This report was posted on Ripoff Report on 03/19/2023 07:51 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

How Many Days Are In A Week???

AUTHOR: Irv - (United States)

POSTED: Friday, December 01, 2023

 If they told you they would do a three day refund and YOU failed to abide by that, please eighteen us how this is their fault!

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