Complaint Review: Rent A Press - Las Vegas Nevada
Rent A Press When orders are placed, they either mess up the job or they never deliver it. Then, they don’t respond to your calls or emails until days later, if at all. When you do talk to someone, they dispute your claim rather than try to help. They even lie about why your order is not delivered. Las Vegas Nevada
I've used Rent A Press on several occasions, and I would say 3 out of five orders I've placed with them either are delivered to the wrong address, the job is done very poorly, or it doesn't get delivered at all. The reason I am submitting a Rip Off Report is because of how they handle the problems.
First, they don't respond to emails until days later and only if you send multiple emails. Secondly, They rarely answer their phone, and when they do, you can hardly hear them because it sounds like the press operator picked up the call. But worst of all, is that they dispute your claim without any evidence, and on two occasions have lied about the issue so as not to rectify the matter.
I have tried giving them many chances and tried working with them, but I don't see any improvement. Whoever is responsible for managing customer service needs a new job. It's a shame, because this company could be a great resource, but they don't appear to be interested in running a reputable organization.
This report was posted on Ripoff Report on 03/30/2021 05:40 AM and is a permanent record located here: https://www.ripoffreport.com/report/rent-press/ls-vegs-nevd-orders-plced-job-1506544. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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