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Report: #1489993

Complaint Review: Riamzone - Philadelphia PA,

  • Submitted:
  • Updated:
  • Reported By: Concerned — Chicago IL United States
  • Riamzone 3287 Tree Top Lane, Philadelphia, Philadelphia, PA, United States

Riamzone My son bought a kayak for a better price than Amazon, but website appears to be a fake. No email confirmation. No tracking number. Philadelphia PA,

*Consumer Comment: 3 Weeks 21 Days after order and No reply from seller after 12 emails

*Consumer Comment: Web Site Fake

*Author of original report: Concerned no more

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My son found a better price on this nice appearing website and bought an inflatable kayak, but the only way to buy it was to check out via paypal. You could not add it to a cart. Paypal is still pending payment. No emails or tracking information were received.

My son figured out a day later that the site was totally bogus and only 2 months old.  The email is fake. The names of the CEO and address are also fake. Even signing up for a coupon and newsletter were fake. The website is really only functional to take payment but it looks very nice.

It sold everything in the categories below:  

On Paypal, we were unable to stop or cancel payment. (per Paypal website, resolution was:"not for this category") ?

Happened on the weekend. We will call bank to try to reject payment. Lesson learned the hard way. If we get a kayak in the mail, I will report it, but not expecting it. Please avoid this website! 

This report was posted on Ripoff Report on 01/05/2020 07:53 PM and is a permanent record located here: https://www.ripoffreport.com/report/riamzone/philadelphia-pa-son-bought-1489993. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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2Consumer
0Employee/Owner

#3 Consumer Comment

3 Weeks 21 Days after order and No reply from seller after 12 emails

AUTHOR: nick - (United States)

POSTED: Saturday, May 02, 2020

Still no reply from website and today I get a email from Fedex with a tracking number from the manufacturer of the product I ordered from this website. I will update order next week after fedex delivers it next week. 

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#2 Consumer Comment

Web Site Fake

AUTHOR: nick - (United States)

POSTED: Thursday, April 23, 2020

Web site is fake Address is fake Phone number is out of service I order something over 10 days ago with paypal. I emailed them all 3 ways total of 12 emails noreply as of this comment called paypal to stop payment. paypal told me it's not a U.S. account.

This is from paypal. MelinaWarehouse The receiver of this payment is Non-US - Verified melinawarehouse @ gmail.com is there email from paypal     

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#1 Author of original report

Concerned no more

AUTHOR: Lissa - (United States)

POSTED: Thursday, January 23, 2020

OK, so in all fairness, the kayak did arrive the following week or so, and the price was much better than Amazon. Perhaps we should have given it more time but my son, who knows how to program, thought too late, that the site was not legitimate. Now it seems more fair to say that it may have just been unfinished.

They got the business up and running but the small details and conveniences of buying online were not completed yet, ie. not being able to place item in the cart and only able to pay via Paypal. Even Paypal was suspicious, as they did not release the funds until they were sure.

Also we were unable to stop the payment or cancel the order. So, I think they could do better in making their site more safe and customer friendly but I am sorry to have judged so quickly by writing the original report. So, please watch this business progress. If they complete their website, you may be able to find some good deals!

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