Report: #1478875

Complaint Review: Right Car - Fort Lauderdale Florida

  • Submitted:
  • Updated:
  • Reported By: Krysta — Columbus OHIO United States
  • Right Car 2929 Federal Hwy Fort Lauderdale, Florida United States

Right Car Ft Lauderdale Did not provide service...no refund given Fort Lauderdale Florida

*Consumer Comment: Do Yourself A Huge Favor....

Show customers why they should trust your business over your competitors...

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I booked a car online through Orbitz for May 9th - May 13th at Right Cars in Ft. Lauderdale, Florida. I paid $121.13 with a DEBIT card for the rental ahead of time online. Itinerary #7431364807347. Confirmation RC0708970. When I went to pick the car up, there was a sign on the desk that stated they only take credit card.

I only had a debit card in possession, but had already PREPAID for the rental. I was instructed to bring the card that I paid online with (debit card). I was refused service and when I asked for a refund at the business, they told me to contact Orbitz. They were very rude. I contacted Orbitz who opened a claim and notified me that Right Car was not issuing a refund to me due to their "policies".

I did not even receive a car from this business. I had to rent through someone else, which put me out of more money. I expect a FULL refund because I was never able to pick up the car. Upon searching online I found many other people were scammed by this sleazy business. Please do what you can to ensure this business doesn't scam anyone else.

Had I know of their bad reputation, I would have never rented from them. I had to take an uber elsewhere, and even the driver told me what a joke that business is. Right Car emailed me and claimed my refund would come from Orbit but that is not the case...Right Car is the one who took my money. 

This report was posted on Ripoff Report on 05/16/2019 10:10 AM and is a permanent record located here: https://www.ripoffreport.com/report/right-car/fort-lauderdale-florida-ft-1478875. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Do Yourself A Huge Favor....

AUTHOR: The Dog - (United States)

POSTED: Thursday, May 16, 2019

 FORGET about these third party reservation "services". They can't do ANYTHING you can't do! When things go wrong, you can't do anything because they stand in the way of you dealing directly with the merchant!

You don't need ANY of them for any kind of reservations. Go direct. Their BOGUS claims of them saving you big money are simply that...PURELY BOGUS!

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