Complaint Review: RollyChic - WANCHAI
RollyChic ClothesSoul, 2UBest, YouShang, PanJiva, Solarmoda LTD, QDM Limited, Cothstylish, Happy Daliy, Sunroled Boots not as Described, Customer Service HORRID WANCHAI
I purchased 2 pairs of boots in October, The arrived 12/12/19, after I contacted the company asking where they were. (I order 2 of the same boot, 2 colors. $80 for both)
1. They were not the boots I ordered. They were not even very similar.
2. They were the worst workmanship I have ever seen on a pair of shoes/boots. They smelled like gasoline and the black pair appeared to not be completed.
3. They were 2 different sizes, I ordered 2 of the same size.
4. I immediately contacted their customer service, who offered my $3 to make it right, and keep me from returning them. Then they offered $5 and the final offer was $7.
5. I again asked how to return them, they started the coversation on why I wanted to return them all over again.
I have attached the pictures of what I ordered and what they sent.
This report was posted on Ripoff Report on 12/30/2019 09:18 AM and is a permanent record located here: https://www.ripoffreport.com/report/rollychic/wanchai-clothessoul-ubest-qdm-1489713. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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