Complaint Review: The Roofa INC - Westbrook Maine
- The Roofa INC 967 Main St Westbrook, Maine United States
- Phone: 207-854-9296
- Web: https://www.theroofa.com/
- Category: Construction, contractors , Roofing, Roofing Companies, Roofing Contractor, Roofing repairs , Sales tactics
The Roofa INC, Richard Field, Richard Dorsey, Dan Wilson Subcontractor, John Young (Likely not his real name) The website states the business employs a "team of experts"; however, unskilled subcontractor flunkies were what I got. Westbrook Maine
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Ripoff Type : Bait and Switch
Subcontractors engaged by Richard Field of the Roofa INC, were not "a team of experts". Not even close.
Neglectful:
Workers from the Roofa installed tongue and groove roof sheathing "tongue to tongue" and "groove to groove". Manufacturer specification for this product stipulate tongues must go into grooves during installation. They did not bother to construct my roof properly becuase they were in such a rush to finish in one day. Afterwards, the business owner came to my home, inspected the finished project, and gave it a passing grade.
Business Owner was Combattive/Hostile:
Following my discovery of the faulty workmanship, I gave this business the opportunity to make things right but they refuesed and advised I should hire somebody else. When I would not choose the contractor he wanted me to, the business owner attempted to wedge himself between us and the new contractor we hired in order to negotiate a better price for himself. It is my firm belief the business owner is not honest and he does not care about providing quality workmanship for your roof that you protect your family with either.
Deceptive/Unprofessional:
In my opinion, the workers sent to my home by the Roofa did not fit any of the descriptions found on the company websight which promises consumers "Service with Integrity" and a "team of experts". It also makes claims of an "experienced staff" that is "highly knowledgeable". They rushed through the job and it came out absolutely terrible. They also left thier jackets behind and I found my kids going through the pockets the next morning.
They Left a Mess:
In addition to the jackets, we found discarded phone charger cords, cigarrette butts, what appeared to by the remnants of drug parapheneilia, and other junk all left by the side of a private road that I share with my neighbors. We are still finding little bits of shingle trimmings in the gardens.
Roof Leak: Additionally, I found that the chimney flashing was leaking into the attic insulation.
This report was posted on Ripoff Report on 07/24/2024 06:57 AM and is a permanent record located here: https://www.ripoffreport.com/report/roofa-richard-field-dorsey/westbrook-maine-subcontractor-1533492. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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