Complaint Review: Salesflow, Inc. - New York NY
Salesflow, Inc. salesflowinc.com, Salesflow Hidden terms in the payment screen's Terms and Conditions (not the proposal they sent). They won't refund any money and I haven't received any services. THEY ARE CONTRACT CRIMINALS, DO NOT TAKE THE BAIT New York NY
I was sweet-talked by a sales person who aggressively got me to sign a proposal for a discounted monthly rate.
The proposal said $1.5k/mo, billed every month, guaranteeing 30 leads in that time or they will continue to work for free until they get 30. Nothing about cancellation, termination, when payments would be due, or anything else.
All of those details are nasty and binding - and only found after you agree to the proposal and enter payment details. They add these shady contract terms to the payment entry form and you agree to all of them when you check the small box to Agree to Terms and Conditions.
We had a kickoff call (which in the Terms and Conditions, it states that's when you're charged the first month). I was shocked they charged me after a 20 minute phone call.
After the kickoff call, I had very little faith in their team and approach. I felt that it would not be worth the money and so I asked them to cancel and refund. Mind you, I had not received any actual services yet (I still have not provided them my Linkedin login info, so they can't possibly have performed any services).
It's an unfortunate way for a business to be run in today's world of trust and customer satisfaction. Yes, the contract is binding, and no they will not refund. They only threatened to do more damage that they are entitled to based on the horrendous contract.
The contract also doesn't guarantee anything by them. If they don't get you 30 leads in 90 days, they are only obligated to "continue working" until they do. But there is nothing specifically to define that. So don't exoect it to happen.
This report was posted on Ripoff Report on 02/03/2020 07:06 PM and is a permanent record located here: https://www.ripoffreport.com/report/salesflow/new-york-ny-dotcom-hidden-1491238. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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