Report: #1490392

Complaint Review: Saltxo Handcrafted skincare -

  • Submitted:
  • Updated:
  • Reported By: dani — United States
  • Author Confirmed What's this?
  • Why?
  • Saltxo Handcrafted skincare United States

Saltxo Handcrafted skincare saltxo.com salt.xo llc This company's customer service is atrocious. My items were returned to them by USPS and I was told if I wanted them re-shipped I would need to pay more shipping fees

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I placed an online order back in October 2019. My items were shipped out via USPS aa few weeks after. When I checked my tracking it showed items were delivered while I was away. I came home to find USPS was holding my mail, becuase my mail box is too small.

I contacted the online company's customer service. A few weeks later I received an email letting me know the items were indeed sent back to their warehouse and I would have to pay them additonal shipping fees, becuase they said my address was insufficient.

Which was a lie, my address was correct. I felt completely ripped off. I have no soaps and this company offers no refunds. Buyers be aware

This report was posted on Ripoff Report on 01/14/2020 02:05 PM and is a permanent record located here: https://www.ripoffreport.com/report/saltxo-handcrafted-skincare/dotcom-llc-companys-customer-1490392. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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