Complaint Review: Sandia Products - Huntington Beach CA
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- Author Not Confirmed
- Sandia Products 15571 Container Ln Huntington Beach, CA United States
- Phone: 714-901-8400
- Web: https://sandiaplastics.com/
- Category: floor cleaners
Sandia Products Sandia Plastics, Mercury Floor Machines, Inc, Ultimate Solutions,Inc SANDIA PRODUCTS WILL NOT HONOR WARRANTY Huntington Beach CA
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I purchased a carpet extractor/cleaning machine from this company. A 12 Gallon Sniper with heat. I Thought I was getting a top of the line peice of equiptment and from company that would stand behind its products. BOY WAS I WRONG!
After less than a year a major part failed in the machine. At first they say "It should be under warranty" However, Garry Bocian, Director of Operations, now refuses to stand behind thier equiptment or honor their warranty.
So now I'm out around $5000 since the machine is completley non functional.
Instead of doing the right thing and honoring the warranty for their defective equiptment, they seem to prefer to blame thier customers and make them pay for their bad manufacturing process and generally faulty equiptment.
DO THE RIGHT THING GARY. Take care of your customers!
This report was posted on Ripoff Report on 02/24/2023 01:42 PM and is a permanent record located here: https://www.ripoffreport.com/report/sandia-products/huntington-beach-ca-plastics-1524723. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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