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Report: #1482548

Complaint Review: Sanlam - Bellville Western Cape

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  • Reported By: Tiana — Pretoria Gauteng South Africa
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  • Sanlam 2 Strand Road Bellville, Western Cape South Africa

Sanlam Sanlam Reality Sanlam Reality does not refund fees Bellville Western Cape

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On June 17th 2019, as well as on 4th and 5th of July money was taken from my bank account for Sanlam Reality "benefits" that I never received tickets for. It equalled up to a total of R510.

On  June 17th I phoned Sanlam Reality, where I was assured that the money would be reversed back into my account within 3 working days. No funds were reversed.

On July 5th I decided to email Sanlam Reality, so that I have proof in writing of our correspondence. I was phoned and assured that the full amount would be reversed within 3 working days (again).

Since then, I have been emailing every three days to follow up, without getting any refunds - only the promise that it would happen in 3 working days.

Since June 17th, all the "three working days" have equalled up to 5 WEEKS.

This is completely unacceptable. I will discourage anyone I meet from ever joining Sanlam Reality. It is nothing but a scam. I am also going to take this further on social media, so that more people can be made aware of this scam and hopefully prevent them from falling into the trap that I have fallen into.

This report was posted on Ripoff Report on 07/26/2019 09:34 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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