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Report: #1494618

Complaint Review: Save N Vacations - Puerto Vallarta Jaslisco, Mexico

  • Submitted:
  • Updated:
  • Reported By: Robert — GIG HARBOR WA United States
  • Save N Vacations Plaza Genovesa Local #40-A. Zona Hotelera las Glorias Puerto Vallarta, Jaslisco, Mexico Mexico

Save N Vacations marketer for Tafer Hotels & Resorts Mispresented voucher by concealing and failing to disclose extra charges, agreed to refund purchase price and stalled until 60 day window to dispute a charge on credit cards had expired, then ignored me, failed to respond to calls and emails. Puerto Vallarta Jaslisco, Mexico

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This company, Save N Vacations is a fraud and a scam.  They sell "heavily discounted" vouchers to stay at Mexican Resorts.  The purchase price, however, is only the beginning.  I paid $199 for a 5 day, 4 night voucher.  After buying the voucher, I called the resort and found out supplemental charges (resort fee, internet fee, child fees, etc.)  would boost the price from $199 to almost $1,200, an actual price of 6 times the stated price. 

When I complained, they agreed in writing to refund my purchase price, but delayed doing so until the 60 day complaint window on credit cards expired.  After the 60-day expiration period, they stopped taking my calls, and did not respond to repeated emails.  I have not tried to use the voucher, but have read other complaints against this company that the vouchers are effectively unusable, as no "open period" is available when you call to book a vacation.  TOTAL FRAUD AND SCAM!!!!!!

This report was posted on Ripoff Report on 04/29/2020 01:48 PM and is a permanent record located here: https://www.ripoffreport.com/report/save-n-vacations/puerto-vallarta-jaslisco-o-1494618. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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