Complaint Review: Schumacher auto west palm beach - West Palm Beach Florida
- Schumacher auto west palm beach 3001 OKEECHOBEE BOULEVARD | WEST PALM BEACH, FL West Palm Beach, Florida United States
On April 19, 2021, I negotiated a purchase price of $15,000 and an “out the door” price of $18,011.91 for a used Toyota Camry at Schumaker VW
The next day on April 20, my son went to Schumaker to complete the purchase. Apparently, the finance officer wrote the sales contract based on the advertised price of $15,999 despite my agreement in writing of $15,000 plus fees. All paperwork was on a computer and my son's signature was electronically captured by the finance officer and then applied to all documents without his consent or knowledge of the altered purchase price. Tacked onto the “out the door” purchase price was an extended warranty of $2,387, without my son's consent. This is outright fraud a well-known car dealer called "Forced extended warranty scam"
I demand a full refund of $4300.73 (18011.91 - 22512.64 = 4300.73) to the finance bank which is the difference between the purchase order price on April 19 and the out-the-door price Rakan allegedly signed for on April 20.
2) Stop the practice of the use of electronic signatures by applying it to all documents without disclosing it to the consumer.
This report was posted on Ripoff Report on 05/06/2021 09:46 PM and is a permanent record located here: https://www.ripoffreport.com/report/schumacher-auto-west-palm/florida-vw-florida-sale-scam-1507801. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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