Report: #1507801

Complaint Review: Schumacher auto west palm beach - West Palm Beach Florida

  • Submitted:
  • Updated:
  • Reported By: Adam — Adam United States
  • Author Confirmed What's this?
  • Why?
  • Schumacher auto west palm beach 3001 OKEECHOBEE BOULEVARD | WEST PALM BEACH, FL West Palm Beach, Florida United States

Schumacher auto west palm beach Schumacher VW west Palm Beach Florida Schumacher auto sale Forced extended warranty scam West Palm Beach Florida

*Consumer Suggestion: Learn to read

*Consumer Comment: Not Allegedly

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On April 19, 2021, I negotiated a purchase price of $15,000 and an “out the door” price of $18,011.91 for a used Toyota Camry at Schumaker VW

The next day on April 20, my son went to Schumaker to complete the purchase.  Apparently, the finance officer wrote the sales contract based on the advertised price of $15,999 despite my agreement in writing of $15,000 plus fees. All paperwork was on a computer and my son's signature was electronically captured by the finance officer and then applied to all documents without his consent or knowledge of the altered purchase price. Tacked onto the “out the door” purchase price was an extended warranty of $2,387, without my son's consent. This is outright fraud a well-known car dealer called "Forced extended warranty scam" 

 I demand a full refund of $4300.73 (18011.91 - 22512.64 = 4300.73) to the finance bank which is the difference between the purchase order price on April 19 and the out-the-door price Rakan allegedly signed for on April 20. 

2) Stop the practice of the use of electronic signatures by applying it to all documents without disclosing it to the consumer.

This report was posted on Ripoff Report on 05/06/2021 09:46 PM and is a permanent record located here: https://www.ripoffreport.com/report/schumacher-auto-west-palm/florida-vw-florida-sale-scam-1507801. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#2 Consumer Suggestion

Learn to read

AUTHOR: Flint - (Afghanistan)

POSTED: Monday, May 10, 2021

Your "purchase order" document shows the price as 15,000 plus a 995.00 "dealer fee" (bullsh*t charge).  The actual contract is consistent with that.  Next time, maybe you should try reading the paperwork before signing it.

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#1 Consumer Comment

Not Allegedly

AUTHOR: coast - (United States)

POSTED: Saturday, May 08, 2021

Nothing in your report supports your claim, "Forced extended warranty scam" unless you forgot to tell us that your son's safety was threatened. Did the seller make such a threat or produce a weapon?

"my agreement in writing of $15,000 plus fees"

Was that a signed sales agreement or was it a written quote?

If it was a quote then your son agreed to change the terms. If it was a signed sales agreement then you may have a valid complaint. Perhaps I overlooked it but I don't see the seller's signature on your posted document.

"my son's signature was electronically captured by the finance officer and then applied to all documents without his consent or knowledge of the altered purchase price"

That makes you culpable because you failed to teach him to always read before signing. He could have easily insisted on signing only a printed agreement. Unless of course you have a valid claim that he was forced to sign the agreement. A seller will agree to print out the documents to preserve a sale.

His signature was his consent.

"Rakan allegedly signed"

What do you mean by, allegedly signed? You already told us that he did indeed sign the agreement.

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