Complaint Review: Seattle Clean Air - Internet
- Seattle Clean Air Internet United States
- Phone: 888-858-8458
- Web:
- Category: Cleaning Services, Sofa
Seattle Clean Air Cleaning Services Inc. Fee misrepresentation on Groupon Internet
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I purchased a Groupon from this merchant for $65, with the description indicating the Groupon would be good for upholstery cleaning for one sofa. The day before the scheduled appointment, a representative from another company (Cleaning Services, Inc.), presumably a subcontractor of Seattle Clean Air (the merchant identified on the Groupon), sent an email indicating that the Groupon was only good for one seat cushion and one back cushion. When I told the representative that these details were not included in the Groupon terms, he apologized, indicating there "was a problem with Groupon" and that he would apply a 10% discount off the total charges.
Upon arrival at my home, the service technician provided a contract for the work showing a total fee of $250 for the sofa cleaning. After I reluctantly accepted this enormous upcharge, I indicated that the $65 Groupon should be applied to this amount, and the technician called his supervisor, who said that the $250 was in addition to the Groupon. The supervisor then offered a 10% discount off of the $250, even though the contract indicated the Final Project Cost would be $250 (including the Groupon).
Beware of this merchant and assume any Groupon will later incur significant undisclosed upcharges.
This report was posted on Ripoff Report on 12/01/2022 08:13 AM and is a permanent record located here: https://www.ripoffreport.com/report/seattle-clean-air/ing-services-fee-groupon-1522951. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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