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Ripoff Report | Seller musiciansfriend on eBay Review
Report: #1513546

Complaint Review: seller musiciansfriend on eBay -

  • Submitted:
  • Updated:
  • Reported By: anonymous — United States
  • Author Not Confirmed What's this?
  • Why?
  • seller musiciansfriend on eBay United States

seller musiciansfriend on eBay I was sold an unplayable instrument which they refuse to exchange

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I purchased the following item from eBay seller musiciansfriend:

Rogue RM100F F-style Mandolin Sunburst

When I took it out of the box, I discovered that it was unplayable. The action (height of strings from the fingerboard) was ridiculously high, and it couldn't be adjusted since the saddle was already all the way down.

I called them and told them about the problem, and the person who took the call was very rude and refused to help.

I then called the number for the Musicians Friend website, but they told me that they couldn't help me with eBay orders, and that I would have to speak with the nasty person I had already spoken to.

I then called Guitar Center, since they are the parent company of both of the Musicians Friend companies (although the first person I spoke with lied and denied that fact). They also referred me to the first person.

In short, I am out $120 with a useless instrument.

NEVER buy anything from these people.

This report was posted on Ripoff Report on 11/10/2021 08:09 AM and is a permanent record located here: https://www.ripoffreport.com/report/seller-musiciansfriend-ebay/i-sold-unplayable-instrument-1513546. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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